30 Oct 2022
Symbria Response
3yThank you for your feedback. Rotating weekends and holidays have been long-standing Symbria policies because our clients and patients require 7/day/week treatment. We are committed to consistency and fairness in the application of our policies and cannot exempt one location or individuals from meeting the requirements. Changes in government reimbursement and Medicare rules have moved all therapy companies to review treatment practices. Concurrent and group therapy is allowed under Medicare, and Medicare provided an updated final rule on the use of concurrent and group therapy, which Symbria follows, in 2019. Therapists follow a plan of care based on the written treatment plan from a physician or NPP. Symbria has a strong history of hiring highly skilled, caring therapists who provide outstanding treatment for patients and clients. Ethics, quality and compassion are embedded in the culture. - Deb Bragg, Chief HR Officer