Symbria Reviews

3.7

74% would recommend to a friend

(143 total reviews)
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Jill Krueger

76% approve of CEO

74% positive business outlook

Symbria has an employee rating of 3.7 out of 5 stars, based on 143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symbria employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

143 reviews
1.0
30 Oct 2022

Starting to feel like Select Rehab

Recommend
CEO approval
Business outlook

Pros

Benefits are just okay. Low pay stay away.

Cons

New regional manager came in Chicago area and everything has just gotten real bad. Never ending push for concurrent and group therapy which is unethical and treatments that does not just benefit the patients. Started to roll out policies that just does not make sense like working on a weekend holiday and taking a day off during the week. New manager from Missouri just wants to make all the therapists’ lives worse while she sit and work from home. Lots of great therapists left because of poor management. This company really starts to feel like a select rehab wannabe. I won’t be surprised if they are bought out by select rehab. Same unethical people manning the management. Very sad.

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Symbria Response
3y
Thank you for your feedback. Rotating weekends and holidays have been long-standing Symbria policies because our clients and patients require 7/day/week treatment. We are committed to consistency and fairness in the application of our policies and cannot exempt one location or individuals from meeting the requirements. Changes in government reimbursement and Medicare rules have moved all therapy companies to review treatment practices. Concurrent and group therapy is allowed under Medicare, and Medicare provided an updated final rule on the use of concurrent and group therapy, which Symbria follows, in 2019. Therapists follow a plan of care based on the written treatment plan from a physician or NPP. Symbria has a strong history of hiring highly skilled, caring therapists who provide outstanding treatment for patients and clients. Ethics, quality and compassion are embedded in the culture. - Deb Bragg, Chief HR Officer
2.0
25 Jul 2017

Leadership is completely out of sync

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is generally pretty fair / competitive. Corporate offices are very nice. Company is an ESOP which is cool but not reflected in the culture at all. Company is trying to sustain rapid growth.

Cons

There are lots of facets to this company so your mileage may vary. Generally if you work at Corporate or in management be prepared for an incredibly frustrating experience. The company is trying to sustain rapid growth but does not involve any of the staff or management in any kind of decision making or planning for this growth. Growth related projects or initiatives are usually sprung on you at the last minute with no regard for existing workload. Executive leadership makes almost every decision in a vacuum and fails to communicate these decisions effectively more often than not. There are miles and miles of red tape to get anything done. Any initiative you're involved in will likely take longer to get approved/reviewed/signed off on than to actually complete. Symbria hires a lot of very capable staff and ties their hands behind their back with red tape and poor communication. Executive leadership is notoriously nitpicky and impossible to please. There is a clear culture of superiority among the executive leadership that makes many employees feel disrespected on a regular basis. Be ready to spend more time tweaking your work to the random whim of a C level rather than something actually important to the ESOP. Though this company is an ESOP I felt I had less input than any other company I've worked for. Benefits change significantly every year and get slightly worse every year. Work life balance is not a thing here because the only way to meet the absurd demands of leadership is to work constantly.

1.0
6 Dec 2022

Corrupt

Recommend
CEO approval
Business outlook

Pros

You will be an employee owner! (But see cons)

Cons

Please Google Symbria ESOP lawsuit. This company is corrupt from the top down. Corporate employees such as HR and IT start with 2 weeks more of PTO than pharmacy employees. Corporate employees are capped at 30 days of PTO while pharmacy employees are capped at 20 days. In addition, corporate employees are given more holidays off with pay. There are 20 year pharmacy employees with less PTO than recently hired corporate employees. SYMBRIA HR is there to protect SYMBRIA’s interests ONLY. HR and management will not view you as a human being. SYMBRIA only wants to employ emotionless robots that do not have children, do not get sick, do not complain about poor working conditions and inhumane schedules. Any complaint will be framed as “unprofessional”. I was actually told by the pharmacy manager that I was using being a single mother as an excuse for tardiness. She told me that there are a lot of single mothers that get to work on time so my complaint was not valid. She attempted to shame and belittle me for my difficult life situation instead of being a supportive, caring manager. And please note I was the highest rated pharmacist according to the last annual review. Management expected me to be at work and logged on to my computer by 7am. I explained that the earliest I could drop my daughter off at daycare was 6:30am. Therefore, I have 30 minutes to get my 18 month old baby settled through the doors of daycare and then into my desk at work. I begged for them to work with me, a 9 year employee by altering my schedule by 15-30 minutes but was denied. Pharmacist are fully capable of working from home when necessary. I asked if I could work from home 2 weeks prior to my due date since we had a few employees test positive for Covid. I was denied. I contracted Covid 5 days before delivering my baby which made for a terrible delivery experience. If you choose to work here, don’t even think about standing up for yourself or what is right. You will lose every time.

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Symbria Response
3y
Thank you for sharing your concerns. Suits against employee-owned companies are not uncommon by certain law firms, and we are pleased to have been dismissed from the suit. The PTO policy is consistent across our business lines. Symbria supports employees with flexible schedules as much as possible, and, when an employee qualifies, with FMLA as well as personal leave. Clients and patients depend upon Symbria for daily filling and delivery of their medication, which means that most Pharmacy jobs cannot be done from home and timeliness is critically important. - Deb Bragg, Chief HR Officer
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Glassdoor has 154 Symbria reviews submitted anonymously by Symbria employees. Read employee reviews and ratings on Glassdoor to decide if Symbria is right for you.