Toxic and Falling apart - Media Strategist Synergy XYZ Employee Review

1.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Friendly employees - Some decent brands to work under

Cons

- Toxic environment like everyone out to get you. Lack of trust between internal and upper management - Revolving door of employees - 1 per week see someone leave - Micro managing to the max, force you to change their direction if they dont like 1 word. - Call ourself Ai agency when we only use chatgpt and gemini - Losing all our client because no quality control - We use freelancer alot

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Synergy XYZ Response
1y
We value all input and take all true comments seriously as we strive to improve our Company. However, for untruth or distorted information, we would like to make the following statements. 1. False Identity Firstly, it's important to clarify that you are not part of our Media team. Our Media team members possess experience ranging from 2 to 7 years and above. 2. Employee Turnover a. We strongly deny your claim of one employee leaving per week. On the contrary, we have onboarded 3-4 new employees per month due to business expansion, demonstrating our company's growth and stability. b. A key factor in our growth is the strong foundation of trust between our employees and management. This demonstrates a supportive work environment, which directly contradicts the statement “one employee left in a week”. c. As you are not part of our team, we question the source of your information. d. If you were a former employee, please provide the names of the employees you claim left. 3. Micromanagement a. We categorically deny any claim of excessive micromanagement. b. More than 80% of our team members have been with the company for more than one year and they did not claim for micromanagement culture. 4. AI Agency Claims a. Our team, especially those with longer tenure, understand our definition and implementation of an "AI-based marketing agency." b. Again, it proves that you are not a part of our team. 5. Client Growth and Quality Control a. We deny your assertion that we are losing clients due to lack of quality control. b. 80% of our clients have maintained relationships with us for more than five years, with some clients having been with us since the company's beginning. c. We have a pool of clients inquiring about our services. Our client base is expanding, and existing clients are increasing their service engagements. d. This further shows that your data is incorrect and that you are not part of our team. 6. Freelancer Utilisation Freelancers constitute only 3-5% of our workforce compared to our full-time team.

Explore other reviews about Synergy XYZ

1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

only good colleagues and team members

Cons

- late salary since Feb'26 and many still pending their payment but management is being selective to pay...only pay those that "obey" and those exited has to chase and ask but no response from HR or the management - EPF, SOCSO was not credited for over 6 months and Income tax was a full year of 2025 not paid but they deduct from employee salary...so where does the money goes? stop giving excuse of using 3rd party!! If you really assigned to outsource, you guys don't even tracked if the money credited or not? - high turnover rate due to HR hiring without transparency, always hook people in and once on board they will include task that is not mention during interview or part of your job scope - HR blaming game is high and no one can be trust as they side the company and boss...they are trained to do dirty job (Irene & Pui Ying) - management always sugarcoat and never make changes as they only do things according their way...if you can't fit in or offended them, they will release you with immediate notice

7
1.0
10 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing much to say for pros

Cons

- Significant huge gap between expectations set during the interview and actual working job scope. - High employee turnover within a short period (1-2 months) leading to unstable team and company structure - Very frequent redistribution of responsibilities due to manpower shortages, resulting in workload beyond initial job scope and the workload is very heavy - Concerns regarding timely salary payments and clarity of EPF/KWSP contributions. Heard from other employees that EPF/KWSP isn’t processed since later year November until now. - Limited action taken when employees raise concerns, leading employee to have low productivity and eventually the job still needs to be done. - Unsupportive working culture with communication challenges across different departments. (A lot of blaming games) - Company’s cash flow is affecting all the tasks on hand, which results in projects late delivery.

3
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