Synergy XYZ Reviews

2.9

42% would recommend to a friend

(45 total reviews)

38% positive business outlook

Synergy XYZ has an employee rating of 2.9 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

45 reviews
1.0
19 Jun 2025
Recommend
CEO approval
Business outlook

Pros

There are no pros to highlight.

Cons

My time at Synergy XYZ was deeply disappointing. I was initially hired as an Influencer Marketing Specialist, but my job title was later altered to Partnership Specialist without proper discussion or clarity. Alongside this change came a significant increase in workload, with no corresponding salary adjustment or added benefits. The working culture was extremely discouraging. Gossip and favouritism were prevalent across teams, creating an environment where merit and hard work were often overlooked. The HR department consistently failed to demonstrate responsibility or accountability. Tasks were frequently delegated without proper oversight, and there was a general reluctance to own outcomes. Leadership, particularly at the executive level, lacked direction. The CEO perpetuated a toxic culture and was often the source of favouritism and resistance to innovation. Despite ongoing poor performance in live hosting and campaigns, the company continued to repeat the same ineffective strategies, showing an unwillingness to learn or adapt. Clients were often difficult to manage due to unclear communication and a lack of structure internally. Workflow processes were chaotic, and there was a consistent lack of alignment between departments. On the surface, the company may appear competent, but internally, it struggles with basic coordination and transparency. Even the office environment lacked vitality. Basic amenities such as a coffee machine were absent, and the overall workspace felt neglected and uninspiring. 0/10 would not recommend. It may suit those who are comfortable working in an unstructured, highly political environment, but for professionals looking for clarity, fairness, and genuine leadership, this is not the place.

1.0
13 May 2024
Recommend
CEO approval
Business outlook

Pros

You get to learn what's hell

Cons

Poor management leadership. Hiring mismatch, colleagues are nice but they are not competent for the roles. Directors and managers has no idea how to run the company. Always threatening environment. Poor time allocation and instructions. Doesn't pay for claims, EPF and SOCSO!

avatar
Synergy XYZ Response
2y
We value all input and take all true comments seriously as we strive to improve our Company. However, for untruth or distorted information, we would like to make the following statements. 1. Statutory Contribution The Company is committed to complying with all statutory contribution obligations. The Company will assist the staff to investigate once the staff raises any concerns. We do pay all staff claims, EPF, SOCSO, and PCB. I am a member of the HR team in this company. If the company had not made the contributions mentioned above, I would be the first to resign from this company. Furthermore, our company has grown to more than one hundred employees, and this number continues to grow due to expansion. This does not align with your statement. 2. Work Environment The Company's working environment is safe and supportive. The Company has provided a comfortable working environment and facilities. Majority of the employees feel happy to work here because every peer is supportive to each other. Regarding the working culture, the Company is performance-driven and has zero tolerance for a negative, gossip, and politicized working environment. 3. Hiring Mismatch The staff’s performance is evaluated from time to time. For those staff who show passion for learning and growing with the Company and face challenges with a positive mindset, they will be trained and upgraded periodically. Based on our records, the majority of the staff we recruit are happy to work here due to the career growth opportunities provided. For example, I have grown from an executive level to a manager level, which is happening to other departments. 4. Director’s Resignation We have not had any Directors resign, and we are unsure about your definition of "Director". Please note that disseminating any false or distorted information can be construed as defamation or blackmail. We believe that mature and rational job seekers will use their discernment and intelligence to understand the situation and will seek clarification from the company.
1.0
24 Mar 2025

Toxic and Falling apart

Recommend
CEO approval
Business outlook

Pros

- Friendly employees - Some decent brands to work under

Cons

- Toxic environment like everyone out to get you. Lack of trust between internal and upper management - Revolving door of employees - 1 per week see someone leave - Micro managing to the max, force you to change their direction if they dont like 1 word. - Call ourself Ai agency when we only use chatgpt and gemini - Losing all our client because no quality control - We use freelancer alot

avatar
Synergy XYZ Response
1y
We value all input and take all true comments seriously as we strive to improve our Company. However, for untruth or distorted information, we would like to make the following statements. 1. False Identity Firstly, it's important to clarify that you are not part of our Media team. Our Media team members possess experience ranging from 2 to 7 years and above. 2. Employee Turnover a. We strongly deny your claim of one employee leaving per week. On the contrary, we have onboarded 3-4 new employees per month due to business expansion, demonstrating our company's growth and stability. b. A key factor in our growth is the strong foundation of trust between our employees and management. This demonstrates a supportive work environment, which directly contradicts the statement “one employee left in a week”. c. As you are not part of our team, we question the source of your information. d. If you were a former employee, please provide the names of the employees you claim left. 3. Micromanagement a. We categorically deny any claim of excessive micromanagement. b. More than 80% of our team members have been with the company for more than one year and they did not claim for micromanagement culture. 4. AI Agency Claims a. Our team, especially those with longer tenure, understand our definition and implementation of an "AI-based marketing agency." b. Again, it proves that you are not a part of our team. 5. Client Growth and Quality Control a. We deny your assertion that we are losing clients due to lack of quality control. b. 80% of our clients have maintained relationships with us for more than five years, with some clients having been with us since the company's beginning. c. We have a pool of clients inquiring about our services. Our client base is expanding, and existing clients are increasing their service engagements. d. This further shows that your data is incorrect and that you are not part of our team. 6. Freelancer Utilisation Freelancers constitute only 3-5% of our workforce compared to our full-time team.
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