Good staff benefits n pay but some Ops side have high turnover due to toxic culture - Assistant Manager TTSH Employee Review

• Too many approval layers, difficult to move things forward. Limited decision-making autonomy at working level • Favouritism among some leaders/managers affects team dynamics and opportunities • Some managers can be quite negative and impatient, with strong focus on what is not done well rather than supporting staff development. • Expectations can be unrealistic compared to manpower support provided • Some long-serving staff have strong influence over workflows and team culture, which contributes to higher turnover in certain teams • Personally found it surprising that many operations roles supporting clinical environments were filled by people without healthcare background, which makes coordination harder when work involves clinical workflows Advice to Future Candidates: Team experience depends a lot on which department and manager you applied to. It may help to understand your reporting structure and your manager’s working style/background before joining. During interviews, pay attention if you were asked “how would you manage conflict with your supervisor?” These questions are framed and hinting what you’ll likely encounter with your supervisors. This can sometimes give useful insight into the team environment.