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Terrence Higgins Trust

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Toxic bad management - Fundraiser Terrence Higgins Trust Employee Review

1.0
1 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Some good colleagues and passionate volunteers

Cons

We were given zero direction, any strategic guidance that we were supposedly working towards was vague and devoid of tangible outputs (fundraisers often couldn’t obtain basic information about what we were fundraising towards. Senior staff would often create internal barriers that delayed simple tasks and along with having to manage fragile (and significantly better paid egos), work took much longer than needed to. Mine and similar concerns were dismissed, experiences denied and larger organisational wide issues, were often pushed onto junior staff to resolve. There was a severe lack of internal communication, important information was not shared, which greatly hampered output and quality. There was a widespread sense of dissatisfaction, including a strong sense that THT was not an inclusive space or accommodating to people’s wider needs, and that nods to equality were often tokenistic as also suggested by the removal of the EDI directorate. Colleagues often felt dissatisfied with CEO conduct and expressed attitudes. Overall it was really quite a demoralising experience.

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Terrence Higgins Trust Response
9mo
Thank you for your feedback. We are sorry to learn of your experience while working with us; it not the employee experience we want people to have. We are working hard to ensure that communication improves; we have a regular all staff meetings, a staff forum and union representation. In terms of EDI, we are refreshing our inclusion groups to continue to support staff and live our values. Thank you for taking the time to provide feedback, to help us continually improve THT.

Explore other reviews about Terrence Higgins Trust

5.0
29 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Great service love the job

Cons

none At all great conditions

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Terrence Higgins Trust Response
7y
Thank you for taking the time to share your experience of working at the trust- we're glad that you enjoyed your time here.
4.0
24 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I had a lot of autonomy over my role and a high degree of trust was placed in our team to get the job done. I got management and training experience beyond what I expected. The people I worked with were great.

Cons

Can come across as disorganised. Programs working with young people have little to no investment put in them for resources and training compared to the HIV work, despite those contracts bringing in a lot of money. Very little room to progress, would have to look elsewhere.

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