Pros
An abundant amount of overtime. Great coworkers in the field. Great company HR (though sometimes they disregard complaints about people perceived as important) Great to see how clients progress over time. They offer trainings. Claim to assist with tuition reimbursement.
Cons
Employees are muted and regarded as pawns. Money is a strong motivator. Clients aren't always taken care of as well as they ought to be. The hierarchy are extremely ignorant when it comes to client knowledge, resident logistics and day-to-day events and "common knowledge". They thrive on setting a disciplinary quota instead of a basic reward system of acknowledgement. Aren't always accommodating with your school schedule. Regularly mess up on pay (So keep track of your punch-ins/outs). Bed bugs and mice have taken over in a number of the residences. Fail at consistency which is a gateway to unrest in the workplace. For the amount of work that is done in the residences, the pay should be substantially higher. It's discouraging to work +60 hour weeks and then see some of the people hardly in the field, go on vacations once or even twice a month. Very little room to grow, unless you give up all other parts of your life to take on something as little as a dollar raise.