No longer about the people - Anonymous employee ThirdLove Employee Review

- Mission-Driven Company: ThirdLove is genuinely committed to creating well-fitting, high-quality bras and intimates that cater to a diverse range of body types. The company prioritizes comfort and inclusivity, which makes it rewarding to be part of a team that values innovation and customer satisfaction. It’s nice to work for a brand that actually listens to customer feedback and strives to improve its products. - Supportive and Collaborative Team: The people here make all the difference. There's a strong sense of camaraderie, and coworkers are always willing to help out, brainstorm solutions, and share knowledge. It’s a fast-paced environment, but the teamwork makes it enjoyable, and leadership is generally open to feedback. Company events are a highlight, further strengthening relationships and making collaboration even more seamless.

- Workload can be demanding at times, requiring strong time management and adaptability, but that’s just the nature of retail—it comes with the territory rather than being a true downside.

- The company used to feel mission-driven, and in the early days the culture genuinely aligned with body positivity. - Workload can be light if you’re efficient. Leadership rarely empowers or challenges teams, so there’s limited pressure to grow. - Some talented team members, many of whom eventually leave.

What started as a promising, values-driven company deteriorated into a place defined by micromanagement, favoritism, fear, and a total absence of trust or humanity from leadership. - Leadership is deeply distrustful and micromanages at every level. They constantly ask for data and recommendations, then ignore all of it and make decisions based solely on personal preference. Why ask at all? - Body positivity is largely performative. By the time I left, larger-size models were rarely hired, reflecting a very narrow, white-and-skinny leadership vision. And they made this extremely clear through language used to speak about model bodies and diversity. All of leadership is skinny, blonde, and white, and that is what they like. - Extreme lack of transparency and empathy. Employees are laid off or pushed out quietly, teams disappear without explanation, and leadership pretends nothing happened. - Sneaky tactics to push out employees (e.g., reposting existing remote roles as SF-based “new” roles). Entire teams vanished one by one due to frustrations, leaving huge knowledge gaps with zero support. They have not been able to hire to fill in these gaps for months. - Constantly switching tools and vendors without consulting the teams who actually use them, often replacing systems that worked perfectly fine. Processes are regularly broken and no one cares. - Creative team members were asked to help train AI to “support” their work, then laid off immediately once it was implemented. Cold, inhumane, and insulting. - Improvement suggestions are not taken seriously. Red tape everywhere. You cannot do your job without leadership interference. - As a previous review noted, it’s alarming how many people leave feeling bitter and angry, something I’ve never seen so consistently at any other company. - Many positive Glassdoor reviews are inauthentic; leadership and HR actively push employees to leave good reviews and it’s obvious if you’ve worked here which employees left which fake, sparkling reviews.