No work life balance - Client Services Manager Ticketek Employee Review

1.0
12 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Great team Overall laid back culture

Cons

- Awfully managed - Management happily over works employees then will say they never asked you to do extra work if you complain - Management is more concerned about employees discussing struggles they are facing things with eachother than fixing them -Only cares about profits and not people - long event days, lots of weekend work, no car or fuel card provided despite constant travel to events - promotions are for those in the club with upper middle management not based on merit - CEO says the high turnover rate is a great thing - no training provided - if someone quits you take on their work with no pay incentive, this can be on going for a year - average systems they use all need updating which makes delivering to the client so much harder - new technologies often rolled out so quickly which causes so many issues for customers and clients - they aren't flexible with working arrangements - zero work life balance - they have policies that aren't enforced for years then enforce them when it suits them despite it being used a certain way since you started - average pay and no way to ever get a promotion or rise

Explore other reviews about Ticketek

2.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Networking with Industry contacts

Cons

Management, long hours, old technology, HR

2.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Genuine diversity of culture, staff have a lot of respect for each other, and you do feel genuinely valued by peers and leaders.

Cons

Some individuals who are lucky to be there thanks to their connections create a sense of negativity and toxic masculinity. Not great for culture.

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