Pros
Benefits like private medical and dental insurance, gym memebership
Cons
- Micromanagement and constant harassment and critisim - Team leaders have 0 people skills - Poor training and unrealistic targets - Unethical HR departement, they did not investigate a claim for harassment for 3 months and finally, when I decided to leave as it became unbearable, they contacted me to ask me for more details about my complaint. A complete joke, honestly. - Whatever happens, it is always the moderator’s fault (moderators are called “community content management specialists”) - you are expected to meet hourly targets, not just daily, weekly etc.. If you watched less videos than you’re supposed to do for an hour ,your TL will message you and ask you to explain why you watched a smaller amount of videos - you need to work 3 weekends each month, sometimes 4 - holiday booking is almost impossible, you can book holiday only on specific days like Tuesdays and Wednesdays in November and February lol The rest of the dates are blocked. When you speak to your TL about that, they say there is low coverage and there is nothing they can do. Overall, a nightmare.