Good product market fit but that's it - Anonymous employee Trulioo Employee Review

2.0
20 Jan 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- People want the product, it has a good product market fit - Steve is a charismatic CEO and is good at selling our vision - Lunch on Tuesdays and Thursdays is nice

Cons

- For a company built on the idea of trust, there is none internally - They time track employees and will call you out - No real sense of culture, feels forced. Opportunity for you to hangout with coworkers once a month for 1 drink after 5pm on a Friday.....great. - Always doing the bare minimum. They used to only grant 2 sick days a year and when everyone was coming into work sick their solution was to give us sick masks. Finally bent to the constant complaints and gave us five days. - Awful work from home policy - Stopped giving shares to new employees (IF YOU ARE NEGOTIATING MAKE SURE YOU ASK FOR STOCK) - Low pay - Only two vacation weeks to start - Losing all their talent to tech companies that actually pay/have benefits - Bad internal communications strategy, rumors spread like crazy and sometimes you know someone is getting fired before that person knows it

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Trulioo Response
5y
Thank you for your feedback. We don't time track any employee. For security reasons we do ask employees to use their access cards or sign in everytime they enter or leave the office. We strive hard at Trulioo to provide engaging culture. We have introduced many new initiatives, for e.g. vacation days for year 1 was increased to 3 weeks, we upgraded our extended health and dental plan and includes Long Term Disability and Life Insurance . We offer Education, Training and Certification, Structured a career development "P.A.T.H." program to help individuals grow at Trulioo, and general learning and development programs.

Explore other reviews about Trulioo

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Trulioo is an amazing place to work. I'm working in and familiar with the San Diego office, so your milage may vary if you're in another office. In San Diego, everyone is super friendly, super collaborative, hard working, and bright. They really follow the motto "work hard play hard" for San Diego. Despite being relaxed and friendly and sociable, somehow everyone gets all their work done and goes above and beyond. It's usually hard to find a mix of actually accomplishing something meaningful with your work and not being overworked, but I definitely feel that here. Although it is a lot of work sometimes. My boss and team is awesome, and my buddies on other teams also like their teams and their bosses. Again, specifically talking about SD. The culture is great. The new (and old) CEO are both pretty good and pretty transparent and friendly. The CTO and CPO are super awesome. I don't know the other C level guys so I can't speak to that. I've heard mixed things about Vancouver, where the company is based, and I imagine most of the negative reviews here are from there. I visited once and everyone was very friendly, but I don't really have the info to say what it's like to work there.

Cons

Until very recently, the compensation was just not close to industry standard. A lot of us were hired at the same time, and I think in typical software company practice, we onboarded with high salaries and then basically stayed there regardless of inflation and regardless of accomplishment and status. Recently they made a bit of an internal push to get closer to market, but we're still not there. I love working here, but there's a possibility you're getting paid a little less than other companies for the same work.

1.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- identity issue has not been solved yet for customers, so there is still a business for another two years

Cons

- all the exec team is gone, some great leaders - culture is not one of innovation and excitement and instead job preservation

3
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