Promising but ultimately doomed - Account Executive Trustpilot Employee Review

1.0
24 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Got a trip to the head office in London. Some decent people on the less senior roles.

Cons

Absolutely no strategy in terms of verticals. No direction given from upper management. Management too concerned about their own targets to look after their workers. Lots of throwing people under the bus and no accountability from higher up. Culture is built from the top, as they say, a fish rots from the head down, and that is certainly the case here.

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Trustpilot Response
3y
Hi there, we're disappointed to hear this was your experience working with us. We have gone through a period of growth and have sought more clarity and alignment with our strategy both cross-functionally and in individual teams. As for your con on management, we never want our Trusties to feel as though they do not have support. If they aren't able to speak with their manager in the first instance, we always encourage them to reach out to their People Business Partner. We encourage you to share your feedback and details with your People Business Partner. Thank you for the feedback!

Explore other reviews about Trustpilot

5.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Really enjoyed my time there

Cons

Sometimes felt like a bit of a grind

1
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Trustpilot Response
1mo
Thank you for the 5-star review! We’re so glad you enjoyed your time at Trustpilot – best of luck in your next chapter.
3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy to sell Trustpilot! Great people and mid line mgrs

Cons

Change fatigue and strategy changes every other month

1
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Trustpilot Response
1mo
Thank you for sharing your feedback. It's great to hear that you find our product easy to champion and that you’ve had a positive experience with your team mates and local leadership. However, we take your concerns regarding change fatigue and shifting strategies seriously. We're constantly striving to refine our internal processes to make Trustpilot an even better place to work, and your feedback is a key part of that growth.
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