Average Company - Insurance Professional III USAA Employee Review

3.0
21 Dec 2025
Recommend
CEO approval
Business outlook

Pros

USAA is a household name. It’s an established and respected institution that is not going anywhere anytime soon. Being a large company, there are many places to go within it once you’re in if you are hitting your metrics and investing in yourself.

Cons

Extremely beaurocratic. Everything moves slowly. If you are in a sales role, expect managers to be very subjective, rather than objective, in criticism.

Explore other reviews about USAA

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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