Micromanaging and high stress, aggressive sales - Sales Representative USAA Employee Review

1.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Benefits-medical, dental Pay is good

Cons

Treatment of the employees-high stress levels to push products on members, metrics that are not realistic, especially in the current economic climate. You can be let go for member surveys, when it’s the company’s policies that are upsetting the member.

Explore other reviews about USAA

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Insurance and Underwriting Training, great work environment, Decent starting pay.

Cons

Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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