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      USAA

      Engaged employer

      USAA reviews

      there employees are a dime a dozen to them. when you make to much they replace you. - Anonymous employee USAA Employee Review

      1.0
      22 Nov 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits as far as insurance/ medical, dental, vision and the pay is good compared to other call center companies.

      Cons

      unrealistic expectations. you are treated as a number and not a person. If you need time off you have to schedule it a year in advance. If you need time off because something came up they wont give it to you. If you are in the hospital and are on fmla they will find another way to get rid of you.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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