A company growing up - Anonymous employee USAA Employee Review

3.0
30 Nov 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits and pay are great and the best lever used to keep employees on board. The mission of serving the military is intoxicating!

Cons

The company operates in a vacuum and has no transparency! It is one of the few companies trying to look forward without letting go of antiquated practices like having a separate place for Executuves to eat. This creates a culture and class war that perpetuates a lack of transparency.

Explore other reviews about USAA

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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