Once thought of as Disney, then turned viral infected Cruise line. - Ffa USAA Employee Review

2.0
14 May 2012
Recommend
CEO approval
Business outlook

Pros

Amenities/facilities, 401k, Work @ hm option (if "qualified"), free Insurance License

Cons

Front line managers lose touch with what the job actually is & only focus on hidden high pressure sales metrics. For the amount of referrals expected, the pay REALLY sucks. Financial Security means buy all of USAA's products, even if you don't want/need/can afford them. Keep in mind, most of the newer members are newly accepted young military members that really don't make that much.

Explore other reviews about USAA

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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