Not the place to be... - New Member Solutions USAA Employee Review

Pushing services down their throat because they dont know what they need like we knew what they need despite the economy, circumstances, etc. Extreme micro-management. Changes were always being made "to make processess easier" when in fact they just made things more complicated than what they actually were. NMS is the dumping ground for everything..dictators/directors took on challenges to make their mark, and provided little training for the work that was expected. This is/was not a job for life!