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      USAA

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      USAA reviews

      Culture is changing in a negative way - Investments USAA Employee Review

      3.0
      29 Jun 2019
      Investments
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and campus. Nice cafeterias on site as well as gyms.

      Cons

      The company is trashing what was once a fantastic company. The management has lost its focus on caring for its employees and providing a healthy environment to work in. Some decisions being made at the higher levels are truly disappointing. I question what the company looks like in 3 years if they keep going down this path.

      Explore other reviews about USAA

      5.0
      23 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employee benefits Nice PTO Work life balance

      Cons

      Nothing to complain, great company to work for

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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