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      USAA

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      USAA reviews

      Call Center Environment- Micro-Managed...Depressing - Anonymous employee USAA Employee Review

      1.0
      27 Aug 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Wonderful Benefits...You will need them with the stress, good work life balance if you have a good/flexible manager. 401k is great

      Cons

      Low pay, bonus not promised, work hard and still not good enough, numbers driven. Depressing

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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