USAA Is A Terrible Company To Work For! - Inside Auto Claims Adjuster III USAA Employee Review

1.0
10 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Good Benefits and Good co-workers

Cons

I worked for them as an IRU rep and was told by managers that they tried to get me in as an adjuster due to my experience but the position had already closed, no big deal. I ended up quitting to take care of my baby. I applied for an adjuster position recently, as my baby was older, which I had over 7 years experience in and they rejected me saying they are pursuing other, more qualified candidates. This was a lie as they just previously hired inexperienced adjusters internally. I only know this as I have friends that still work there. How terrible they lied and are very shady. I have been told by several employees that things have gotten much worse since I had been there. I guess I dodged a bullet the second time. I tell anyone and everyone I can to stay away from them at all costs!

Explore other reviews about USAA

5.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Pay, benefits, work life balance

Cons

Not a lot, they take good care of their employees

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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