Good company on a slight decline - Software Engineer USAA Employee Review

3.0
6 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Great work culture. I work with lots of friendly people that all care about the success and growth of others. We've had many gatherings outside of work and we're all genuinely friends. My managers have been great too. All are very approachable and do care about employee success and not just the bottom line. Technologies can move a little slowly due to security and regulations but it's improving. Pay is good but I'm definitely aware of people that have left for a substantial pay increase. Benefits are excellent as well and I'm particularity thankful for their maternity/paternity leave policy.

Cons

Things have slowly changed over time to make it a little less pleasant for employees. Bonuses had been declining for years and eventually changed to an "incentive" so the bar for getting a full bonus was raised slightly. Performance reviews used to be "ratingless" but the new CEO brought back ratings. Promotion cycles changed to where promotions happen twice per year (used to be four times). Everyone was working from home due to COVID but now VPs (not managers mind you) want people back in the office but give almost no explanation as to why (productivity hasn't declined at all).

Explore other reviews about USAA

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
See reviews by: Helpful|Rating|Date|All