Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      USAA

      Engaged employer

      USAA reviews

      Call center, over worked, high turnover in auto claims - Auto Claims Adjuster III USAA Employee Review

      2.0
      17 Sept 2015
      Auto claims adjuster iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Company culture, benefits, great facilities

      Cons

      Inbound call center, unrealistic expectations, entry level employees hate their jobs, over worked. Hard to move up as it is very competitive and everyone wants off the phones.

      Explore other reviews about USAA

      5.0
      26 Jun 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
      See reviews by: Helpful|Rating|Date|All
      Related searches: USAA jobs | USAA salaries | USAA benefits | USAA interviews | USAA conversations
      USAA reviewsUSAA Auto Claims Adjuster III reviewsUSAA review