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      USAA

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      USAA reviews

      USAA, better than alot, but still room for improvment. - Mortgage Originations Specialist USAA Employee Review

      4.0
      16 Sept 2008
      Mortgage originations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      USAA is without a doubt one of the most respected companies in the United States to be employed by. They take customer service very serious and also care about the happiness of their employees.

      Cons

      You without a doubt will be micro managed and timed on everything that you do; lunch, going to the restroom, making a personal call, what ever it is it doesn't matter. Logging out of your system for anything is tracked even doing extra work on a file that leads you to be unavailable to incoming calls.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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