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      USAA

      Engaged employer

      USAA reviews

      A great place to work if you enjoy helping people. - Anonymous employee USAA Employee Review

      5.0
      28 May 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The members you serve and the people you work with. Overall the members love us, and it is a pleasure to go to work and serve people who hold the company in high regard. The pay is fair and the benefits are outstanding. Coworkers are always ready to help you, even if they are on a "competing" team.

      Cons

      Some of the work processes are unnecessarily convoluted. Some of the production statistics management focuses on are not a good reflection of the overall stated mission.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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