Could be fun outdoor job but management will abuse you - Land Activities Guide USNWC Employee Review

2.0
19 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The job is outside, so you get to have fresh air. Your peers are wonderful people. You have free access to the park’s facilities and friends/family have 5 day passes at 50% annually.

Cons

Takes favoritism to get a promotion. Supervisors aren’t hired from within. You must submit time off requests a month in advance, but management will only give you the schedule for one to two weeks at a time. It is hard to clock in but if you are one minute past the start time, you are marked as late. They will call you out of work 45 minutes before your shift starts. Good luck taking a break there! Your bladder will suffer. Water can be inaccessible. Management can do whatever they want to bottom tier people. Management requires you to wear a uniform but will not pay for it, and it isn’t cheap. You must buy your own professional gear on top of that. Management is lousy and the land director is a terrible leader. She only cares about the money and will lie right to your face and call you names. Not environmentally friendly at all. They don’t want to be called an amusement park simply because they specialize in outdoor sports, but they are an amusement park, with corporate-minded management.

Explore other reviews about USNWC

5.0
30 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. great coworkers. Flexible schedule. Strong mission.

Cons

they dont pay great but it is a non-profit,

1.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Fun activities, good for summer college jobs.

Cons

Working here was one of the most toxic experiences of my career. Upper management is disorganized with zero people management skills, and in many cases outright hostile to staff. Work-life balance and feedback are consistently ignored. If you raise a concern, whether about harassment, scheduling, or basic operations, you can expect it to be dismissed or buried. Try to improve the guest experience at your own peril. The scheduling is brutal: Hourly staff are under-scheduled or cut to save money, while salaried staff are pushed to work 60–70+ hours a week. Burnout is not just common, it’s expected. Turnover is sky-high for a reason. Favoritism, broken promises, and a revolving door of managers are the norm. Training for supervisors and managers is almost nonexistent, policies change constantly without notice or explanation, and the culture is built on fear of being fired without notice. Expectations for management are never set but fail to meet one of these mystery expectations and you will regret it. Perhaps most discouraging is the lack of respect from the top. Upper management openly belittles employees, sweeps serious issues under the rug, and only cares about money—not the staff, and not even the guests’ experience. There are some good front-line managers and supervisors trying to make a difference, but they’re quickly fired, pushed out or burned out. In short: this company could be an incredible place to work, but the leadership has created a toxic, unsustainable culture where employees are treated as disposable. Until there’s a complete change at the director’s level, it’s not worth anyone’s time.

4
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