Communications liaison - Anonymous employee Unbound Employee Review

Manager lacks experience. I was employed for two months before I was even trained. I basically read child letters all day for days at a time. Supervisors are unapproachable and and are unavailable most days. Employees and assistant manager positions are more informed and experienced than the actual managers. Issues brought to attention of managers are not followed up on but corrective actions is always quickly executed without giving proper training to employees. In my experience with my manager, i feel he was very spiteful. I was there for over two years and it never improved. Rather than offer me support as my superior, I felt like he just wanted to point out what I was doing wrong and make sure other superiors saw it.