- CEO only cared about the brand/company image; couldn't care less about any other aspect of the business
- COO was a yes-man who made his teams jump through impossible hoops, had an infuriating communication style, and frequently pretended like the unreasonable number of things he requested were coming from the CEO or investors
- There were no overarching company or individual goals, and only issues were brought up in team meetings so employees felt like they were performing poorly even though there were no defined metrics to achieve
- I was encouraged to bury large problems and not communicate to other teams until the last minute, because senior leadership essentially hoped I could work a miracle to fix the problems before anyone had to know about them
- Zero autonomy to make strategic decisions; every job description was essentially to cater to the CEO's every whim