Decent pay and chill management, but questionable exec decisions - Technical Support Representative Vagaro Employee Review

Great people to work with!

The only con is the limited flexibility in securing a raise that fairly reflects the amount of work involved.

• Solid product with real market fit. Some lines print money, so you’re not selling vapor. • Fast decisions. Small enough that deals and calls don’t die in committee. • Good brand recognition in its vertical. Opens doors on outreach. • Room to build if you like ambiguity and greenfield work.

Founder/CEO manages through intimidation. Expect to be yelled at in meetings and to watch him lose his temper when the numbers or the message aren’t what he wants. It drives a fear culture where people tell him what he wants to hear instead of running the business. • Infrastructure is thin. You’ll build the plane mid-flight. Fine if you expect it, rough if you don’t. • Comp ramp is slow and the plan has structural gaps. • Heavy reporting load relative to headcount.