Pros
My peers were all nice people and pretty bright. Training is very thorough. (Client relationship associate position) Vanguard's big name and past reputation got me a good job somewhere else.
Cons
Where to begin... I was told in my interview that I'd be speaking with people that had $250k or more. This was very untrue. Most of who I spoke with had $75k or less. Not a huge deal, but not getting off on the right foot. When I was hired, they told me there were tons of opportunities to peruse projects and do things besides sit on the phone. This couldn't be farther from the truth. It's next to impossible to take any time off the phone during the day, and if you take more than 30 seconds to recover from getting screamed at again your team leader will address it. I got hired straight out of a top tier undergrad finance program and was under the impression that I was going to use some of my newly acquired knowledge on the job. Nope. I mostly just walked tech-illiterate people through the website, told irate people that they didn't do their paperwork right, and told people we can't do whatever it is they wanted. I could have handled 95% of calls when I was 19. Get ready to disappoint people and say the word "unfortunately" quite a bit. The internal hiring process... Prior to Vanguard, I had two VERY applicable positions to the next job I wanted there. I applied, talked to the right people, interviewed, and didn't get the job that I was comically qualified for to someone that didn't even study finance. The actual ONLY thing that matters is your responses to the "behavioral" questions they ask. If it's not some sunshine-and-rainbows lie about how you saved the world, it's wrong. All for a miniscule 7% raise. I got a very similar job somewhere else soon thereafter for a 35%+ raise. The pay.. It's low, for every position. Luckily I have very few financial obligations, but if you have a family and your spouse doesn't work, forget about it. I can do this all day, but you get the picture.