Pros
Used to be benefits but not anymore; awesome coworkers
Cons
Used to be proud to say I worked for Vanguard, can’t say that anymore. Under Mortimer the ship is quickly sinking. Mr. Bogle would be horrified at what has happened to his company. The ship logo, gone! The reward to crew for helping the company succeed, quickly wasting away by changes from upper management to only help line their pockets. The proudness people used to have for working at Vanguard, non existent. Benefits, what was once top benefits are now below average and getting worse each year. Mr. Bogle valued the crew that made the company what is was. Under new leadership EVERYTHING is being outsourced. Mail now goes through Texas, some processing is in India, phone reps in India and they told 1300 crew during the beginning of the pandemic they were sold off to Infosys under the premise of “it’s what’s best for vanguard and the clients. A new “robust” platform. It was just their way of getting rid of employees with tenure and cutting their bottom line. After 24 years I was told via a mass email my job would be transitioning to Infosys. NON EXISTENT LOYALTY!! Took away retiree medical plan which they touted as a great benefit for retirement then gave it back to current retirees only after a lot of bad press. Current regime does not value their employees. Pretty soon there will be no Vanguard left as it will all be outsourced either overseas or through “partner” companies. Not worth selling your soul for mediocre benefits and pay well below industry averages.