Great benefits, Compressed scheduling allows for life/work balance - Retail Operations Processing Associate Vanguard Employee Review

3.0
29 Mar 2011
Recommend
CEO approval
Business outlook

Pros

-Great Medical, Dental, Vision, and plenty of corporate discounts -Professional structured finance company -generous PTO compensation 16 days upfront. -benefits start the first day you work

Cons

Lack of quality training Lack of praise for hard workers Starting to Micromanage people Lack of listening to employees as to how broken windows can be fixed (as if they hear you but fail to execute) Trying to manage people out of the company Hard to switch departments if you are not meeing productivity or quality expectations that are relatively impossible to obtain

Explore other reviews about Vanguard

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong training platform Good benefit Pension plan

Cons

Not receive partnership first year The pension plan will vest in 6 years

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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