Pros
They will pay for you to get your licenses if you are in a role that requires them. The education/training surrounding the materials on passing the licensing is actually very good and led to an easy test day. Honestly, heed my word and read other reviews before attempting to get a position here. Get your licenses and get out. Use them before they use you.
Cons
Oh Vanguard, where to begin with this one. - Low pay versus the industry. They say they consistently benchmark against other similarly positioned companies and adjust salaries as necessary, do not believe this. - The tech is terrible and the roughly $9 trillion in assets that Vanguard manages are on a band aid and glue patched backend system that looks straight out of the 1970s. - The corporate culture is trash. Pure favoritism as opposed to a meritocracy. - They do their best to give you enough knowledge to do one very particular skill set within an overall range to prevent you from being able to leave the company. They want you, at more entry level positions, to be useful enough for them to use you, but not useful enough that a competitor could look at you and say you have a broad skill set worth them hiring you. - Consistently offshoring entire departments down to specific teams. Essentially asking the tenured "crew" to train their offshore replacements before getting fired. - You will be micromanged down to the second. As others have said, every second of your day is accounted for through their SoftPhone technology. Have to use the bathroom? Put it in Aux6 and it cuts into your lunch. Have to make an important personal phone call? Put it in Aux6 and now your lunch is down from 30 to 15 minutes. Then they can/have/will, take an already shortened 30 minute lunches down to 15 depending on volume. So you went to the bathroom and made a phone call? No lunch for you or you will have a conversation with your manager about your time management and abusing the Aux system. Again, trash organization. -