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Versant Health

Part of MetLife

Is this your company?

If I could give the company 0 stars, I would! - Member Service Representative Versant Health Employee Review

1.0
30 Dec 2022
Recommend
CEO approval
Business outlook

Pros

….the fact you get to work from home.

Cons

No support from management Low pay Expect you to do everyone’s job… literally. Team extremely too small for call volume, so you feel overworked. Micromanaging You’re harassed if you take a break. Management is prejudice. No team meetings. Unable to communicate collectively as a team, ever. Management very punitive. Stressful stressssssful work environment.

Explore other reviews about Versant Health

5.0
9 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Work-life balance is good and

Cons

I have been not long enough

1.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

at 1st - WFH ater COVID was a great thing. Mgmt was pretty good. understanding, willing to work with me, esp when I was going thru my illness. welcomed me back.

Cons

at last - thank goodness for FMLA and PFL. only way I would've been able to retain employment. i will admit, made some tactical errors toward the end. STARS - an absolute travesty. Setting high unachievable marks for phone calls which took a LOT longer than 3-5 minutes. know- it-all employees who tried to be my boss, as if i didnt have more ppl to report to. CARE team? dont make me laugh. Sr. Mgmt "cared" about hitting numbers to collect performance bonuses. I wont respect or obey someone who’s directing me from an office on the west coast. do your research. you - yes YOU - are worthy of so much more. DONT take a job out of desperation. Especially not this one. If you do... find another one. FAST.

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