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      Viber

      Part of Rakuten

      Engaged employer

      Viber reviews

      Supportive Environment - Customer Service Representative (CSR) Viber Employee Review

      4.0
      7 May 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and inclusive team culture Opportunities to learn and grow professionally Clear guidelines and resources for handling customer issues Flexible management that listens to employee feedback Exposure to global users and diverse customer concerns

      Cons

      Rotating shifts can be challenging for work-life balance Some processes can feel repetitive or rigid Limited upward mobility unless you actively seek it out

      Explore other reviews about Viber

      5.0
      23 Jun 2025
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      I don’t know what to say

      Cons

      Good for emotional support and good company

      4.0
      12 Sept 2024
      Partnerships
      Recommend
      CEO approval
      Business outlook

      Pros

      - Corporate culture - Interesting business trips - Existence of the year bonus - Payment for the lunches - Cool team buildings - Amazing team

      Cons

      - Salary increase per year is just 50$ gross (max is 200$ but in case you are promoted from Manager to Lead) - I had the same amount of the year bonus for the whole period of my work - No opportunity to work remotely from any other country, you have to stay in your country and go to office on a hybrid mode

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