Rakuten Overview

  • global.rakuten.com/corp
  • Tokyo, Japan
  • 10000+ Employees
  • 1997
  • Company - Public (4755)
  • Internet & Web Services
  • $10+ billion (USD)

Rakuten Group, Inc. is a global leader in internet services that empowers individuals, communities, businesses and society. The Rakuten brand is recognized worldwide for its leadership and innovation in e-commerce, financial technology, banking, entertainment, telecommunications ...
Mission: Rakuten's mission is to build a better, more optimistic future by empowering individuals, businesses and societies to realize their dreams. We embrace new and disruptive ideas, are committed to acting on them and have the operational agility to implement and deliver at speed ...

Company Updates

31 August 2021
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We’re proud to announce that Rakuten Americas was selected as a Gold winner at this year’s Stevie Awards for Great Employers! Thank you to all of the amazing people that make Rakuten an inclusive and innovative place to work.
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Stevie Awards for Great Employers - 2021 Stevie Winners
9 June 2021
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Pride Month reminds us of the honor and gratitude we feel for team members like Nathan Fitch, who lend their time and expertise to foster a Rakuten where everybody can learn, thrive and grow. When not creating cutting-edge products to reward millions of customers worldwide, Nathan works to recommend policy changes that recognize the needs of LGBTQIA+ team members, benefitting everyone at Rakuten. #pridemonth2021
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Rakuten Reviews

Recommend to a Friend
Approve of CEO
Hiroshi Mikitani
Hiroshi Mikitani
542 Ratings
Featured Review
Current Employee, more than 3 years

"Great Company"

19 May 2022 - Member Service Representative in Beloit, WI
Positive Outlook
Approves of CEO


Amazing Benefits, Great People, Fun Company


Not a lot of room to move up.

Advice to Management

Management does a great job, just wish the pay was higher.
See All 2,294 Reviews

Diversity & Inclusion at Rakuten

(680 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Rakuten Reviews and are not edited or altered.

Does there seem to be diversity at Rakuten?

...Great comp, benefits and perks, diversity and culture...Read More

Read 41 more responses

Rakuten Photos

+ Add Photo
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Rakuten Interviews

Getting an Interview
Applied online53%
Employee Referral9%

  1. Cyber Security Analyst Interview

    Anonymous Employee in Canada
    Accepted Offer
    Positive Experience
    Average Interview


    The interview was conducted in a very professional manner and had all question related to the job description. There were 2 technical rounds followed by an HR round. The manager taking the interview had equal technical knowledge and asked technical questions.

    What is cyber kill chain process

    Answer Question

See All 950 interviews

Rakuten Awards & Accolades

  • Best Affiliate Networkhttps://mthink.com/best-cps-affiliate-networks/2021
  • Market Development Awardhttps://www.gtigroup.org/events/other/2020-11-23/15854.html2021
  • Gold Stevie AwardThe Stevie Awards for Great Employers2021
  • Best Rebrand/Relaunch and Best Brand Content Strategyhttps://www.thedrummarketingawards.us/the-drum-marketing-awards-us-2020/rebrandrelaunch/rakuten-racks-up-success-in-rebrand-02020
  • The World's Most Innovative CompaniesForbes2017

Popular Careers with Rakuten Job Seekers


Rakuten FAQ

(56 Questions)

All answers shown come directly from Rakuten Reviews and are not edited or altered.

See questions about:

Does Rakuten offer massages?

...There are free meals, a gym and some other facilities in the main office....

10 May 2021

Read more

See 31 more answers

People Also Ask about Rakuten

Employees rate Rakuten 3.6 out of 5 stars based on 2,294 anonymous reviews on Glassdoor.

To get a job at Rakuten, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Rakuten and prepare for tough questions.

Overall, 72% of employees would recommend working at Rakuten to a friend. This is based on 2,057 anonymously submitted reviews on Glassdoor.

43% of job seekers rate their interview experience at Rakuten as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Rakuten.

58% of employees think that Rakuten has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at Rakuten? Share Your Experiences

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