Rakuten Reviews

3.6

71% would recommend to a friend

(3,541 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-Free meals (tasty and healthy, 6 options for each cafeteria) -7.5 work hours a day -Almost no overtime -Fun club activities -Nice people from all over the world -Good mixture of challenging work & work life balance -1 year parental leave

Cons

-Weekly early morning meetings from 8am -Only 1 work-from-home day a week -Not enough paid leaves (The first year: 10 days + 3 summer days off)

Viewing 1 - 3 of 3,541 Reviews

Glassdoor has 4,193 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.