Supportive team culture overshadowed by poor management practices - Supermarket Assistant Waitrose Employee Review

Unprofessional managerial conduct — experienced dismissive communication, inconsistent feedback, and comments that felt inappropriate or unfair. Lack of accountability — concerns were not taken seriously, and issues were often reframed back onto staff. Poor conflict handling — difficult conversations were managed in ways that felt one‑sided and invalidating. Emotional toll — certain interactions had a lasting negative impact.