Walmart isn’t very fun - Customer Service Representative Walmart Employee Review

1.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Nice mangement and cool coworkers

Cons

The money center and returns center were combined, leading to long lines and impatient customers. Workers would call for management who never came or took 15-30 mins.

Explore other reviews about Walmart

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lots of hours and consistent work

Cons

Management can be political and show favoritism.

5.0
2 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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