Overall Experience - Customer Service Representative Walmart Employee Review

4.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good environment, nice people, helpful team

Cons

schedule arrangements were challenging, hard to handle some customers

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5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance and low stress.

Cons

A production job, very fast-pace, cold and sometimes wet.

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Walmart Response
9h
Thank you for being a valued part of the Walmart team and for sharing this review.
5.0
2 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

347
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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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