My experience at walmart was like doing 6 years in a free fall - Hourly Customer Service Manager Walmart Employee Review

1.0
9 May 2011
Recommend
CEO approval
Business outlook

Pros

A lot of opportunities to hone your problem solving skills. No boring down time. You can learn at least the basics of many different departments.

Cons

The management team did not support each other, this caused a lot of confusion with the employees. Very little follow through with the upper management, unless there was a surprise visit by the (big wigs). I asked my store manager that constructive criticism was a learning tool when hourly employees got coached, yet it was a bad thing when the management team received it from the district office or higher. It was always an emergency when the corporate office was doing a surprise inspection.

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5.0
4 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Good salary.

Cons

So so medical insurance. Complex org structure.

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Walmart Response
2mo
We greatly appreciate you being a valued part of the Walmart team and thank you for this wonderful review.
5.0
2 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

347
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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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