4.0
23 Feb 2026
Former employee, more than 1 year
Ottawa, ON
Recommend
CEO approval
Business outlook
Pros
good pay and health benefits
Cons
fast paced working environment and tiring job
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Users say... "Benefits are good for what we do and pay is basic." "Great people to work with" "They have a great staff that loves to service there hotel guest or patrons from all over Cleveland or from other the cities visiting." "Great team work and most people loved the work they did and you could see it in their face." "The experience was pretty good, they offer a cafeteria for employees and good training."
Users say... "Poor management not very attentive" "Low pay for stress load and volume of people" "long hours and dealing with difficult customers" "Absolutely no work life balance" "Always gettinf screamed at and low salary"