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      Wise

      Engaged employer

      Wise reviews

      Avoid - It's just another office job - EDD Wise Employee Review

      1.0
      5 May 2020
      Edd
      Recommend
      CEO approval
      Business outlook

      Pros

      - Flexibility - Some free food - Learning new things

      Cons

      - Extreme micromanagement, the company pretends to be a "cool and relaxed" company allowing you to work from pretty much anywhere, however once you're outside the office, your activity is constantly tracked. - People trying to pass on the decision making responsibility when facing a complicated situation - Those who joined the company first make the rules about the policies and other work related stuff. Agents only think of their QA scores, and not so much about the customer experience since there are no established rules, and this subjectivity may result in bad QA results. - Company shows a very inflated image during onboarding, but in a few months it's easy to see that it's just another environment where people try to step on others to go higher. - Management is incompetent as useless. For most, this is their first management role in their career, so they think micromanaging people makes a good team lead. - You cannot be nice to some people, they will see it as a weakness and try to have their way. - Very poor, almost non-existent training during the onboarding. If you want to learn anything you have to ask stuff around.

      avatar
      Wise Response
      6y
      Hi, thank you for sharing your honest feedback and flagging your concerns with us and I’m really sad to hear this is how you’re currently feeling. It sounds like you’ve been having a difficult time. It’s our job in the People team to make sure everyone’s happy and to hear honest feedback and see if we can take actions so we can get better. If you feel comfortable to make yourself known, I can connect you with a member of the team to chat about the issues you raise face-to-face. We’d really like to hear more and see what we can do to improve things for you. Please reach out to me if you feel comfortable or someone else in the team. Best wishes, Jihan

      Explore other reviews about Wise

      5.0
      12 Mar 2026
      Kyc onboarding analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible review pay lots of feedback

      Cons

      repetitive long hours can be frustrating no sponsorship for visa

      avatar
      Wise Response
      2mo
      Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
      3.0
      25 Feb 2026
      Sr implementation manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Mission-Driven Work: Wise’s mission of "money without borders" aligned perfectly with my personal values. I was genuinely excited to go to work every day, tackle challenges, and track our progress toward that goal. Exceptional Peer Group: The hiring bar is high; you’ll work with smart, diverse, and genuinely interesting people from all backgrounds. Cutting-Edge Product: Working on the Wise Platform is a great technical experience. As an Implementation Manager, you get excellent visibility and access to the Product and Engineering teams. Top-Tier Documentation: Internal enablement and documentation are highly organized, making it easy to self-serve and find answers quickly.

      Cons

      Lack of Transparency in Management: I received no negative feedback during my probation period, only to be placed on a PIP two weeks after it ended. The feedback loop is non-existent; instead of real-time coaching, minor oversights are "saved up" to justify disciplinary action. Poor Feedback Quality: The PIP I received felt AI-generated, filled with corporate jargon and lacking substantive examples of performance failure. It felt like a formality rather than a genuine attempt at development. Toxic Management Culture: There is a palpable sense of micromanagement and "back-stabbing" within certain leadership circles. The environment shifted from collaborative to manipulative, with a noticeable lack of directness and honesty. Growth Hurdles: The Sales team appears to be struggling to close deals, which impacts the overall momentum of the department.

      8
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      Wise Response
      2mo
      Thank you for taking the time to write a review. You raised a number of concerns and I hope you were able to discuss these before you left. If you’d be comfortable to share more details, we’d really appreciate it. Please drop us an email at employerbrand@wise.com.
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