Unpleasant place to work - Anonymous employee WorkSmart Employee Review

1.0
30 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hourly rate is paid for hours worked over 40. Room for growth, in part due to chaos.

Cons

The culture is toxic and as other have mentioned, very cliquey. There is little to no emphasis on work-life balance. Management seems emotionally volatile. Turnover has become ridiculous.

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WorkSmart Response
7y
Thank you for taking the time to leave this feedback. If you feel comfortable, I'd appreciate the opportunity to discuss your concerns in person. Clay

Explore other reviews about WorkSmart

5.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

Lots to learn Good people Free snacks

Cons

Always some emergency is happening

1
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WorkSmart Response
4mo
Thank you for taking the time to leave this review. We are glad you view this as a good place to grow. One of our focus areas is a supportive culture of continuous learning. It is certainly our belief that innovation comes from team members that are provided opportunities to learn and develop. We know that part of being an MSP is dealing with the unexpected and while we try to continually look for ways to mitigate interruptions and emergencies sometimes, they are just the reality of our business. Thank you for your time at WorkSmart.
3.0
24 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Frequent Swag. Extra benefits from healthcare like the EAP and free virtual physical therapy. The people are pretty awesome. Great work life balance. No one is forced to work extra hours.

Cons

Restructuring every year sometimes 2-3 times a year. They've done a few layoffs of 'unnecessary positions' only to rehire for that same position within 6 months. There are some groups of cliques that will bully you if you don't agree with things.

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WorkSmart Response
4mo
Thank you for taking the time to leave this review. We understand that there has been significant change in the last few years as we align the business to the services and skills that our clients and future clients are looking for in the market. We appreciate your insights on what you experienced and wish you the best in your future endeavors.
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