So sad, worse and worse - Customer Success Manager Workday Employee Review

1.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The people that are still left in my team that I interact with on a daily basis are just fantastic.

Cons

The culture here was fantastic. You felt like a valued part of a team as a person, as an individual and you were all invested in the company together. That is long gone. Successive rounds of redundancies, massive cuts in benefits and then zero pay increases mean we know we are nothing but a number. The good will that people had is gone. We're no different to Oracle, SAP etc....just a different logo. "People" is one of our 6 values. Time to reduce it back to the one value of "Profit"

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Workday Response
3mo
Thank you for taking the time to share your feedback about our work environment. We strive to create a positive workplace culture and take your input seriously. Please don’t hesitate to reach out with specific information or suggestions via email at our Employee Relations mailer (employee.relations@workday.com).

Explore other reviews about Workday

4.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great people, benefits, culture, and pay. Lots of "workmates" with long tenures (10+ years). I truly wanted to retire from Workday!

Cons

Leadership changes freaked a lot of people out. Things felt unstable within the org for the last year (2025). The culture shifted from one that focused on employee growth to adopt all AI at all costs, and do it yesterday! It was extremely stressful to learn so much, so quickly, and create your own use cases and custom workflows - then to ultimately be laid off despite significant contributions.

1
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Workday Response
1mo
Thank you for your valuable input. At Workday, we pride ourselves on fostering a transparent workplace, maintaining the highest ethical standards, and promoting innovation. It's heartening to hear about your positive journey as a Workmate. We continue to be committed to delivering exceptional experiences for our Workmates.
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