Lack of investment internally with standardization, normalization of data, tool development, not enough operations leadership too many sales people in mgmt positions with no vision for their people to do more with less. Horizontal silos with little cross collaboration. Zero customer facing platforms/tools. Spreadsheets/email and terribly inefficient version of Oracle. No one enforces best practices and zero accountability for middle mgmt to do anything different. Too many people willingly to work hard, not smart. Mgrs are equal line worker to direct reports. Some mgrs could achieve great things but they’re constantly swamped with tactical issues and no energy/time remaining for strategic initiatives.
