Sinking ship in 2013 continues to take on water - Account Manager Xerox Employee Review

3.0
22 May 2013
Recommend
CEO approval
Business outlook

Pros

Great sales training and peers. Ability to learn new concepts, views and directions. The Xerox name will help in future job searches and brings your résumé further after you have punched the Xerox ticket and retained the training.

Cons

The ship has been sinking with the rate of runaway employees at an all time high in all departments and magnified in sales. Compensations have been reduced year over year with capped commissions. Illegal maneuvers including clawbacks for uncontrollable competitive loss. Majority of the sales force has been reduced to under one year. Cancellation of pay increases for 4 of 5 years, spending freezes and other obstacles to complete your job.

Explore other reviews about Xerox

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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