Great fit for some - Customer Service Representative Xerox Employee Review

2.0
19 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Paid training, benefits, lots of discounts through company for movie tickets, retail stores, travel, sporting events.

Cons

Hours, break times are 10 mins instead of the 15 mins that most companies provide now. If you do have to use the restroom prior to break that time is taken off your break time. Very controlled enviroment which I understand they need for the amount of employees and being a call center. The least amount of pay compared to other call center.

Explore other reviews about Xerox

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very professional and reputable company

Cons

Workload and expectations of employees was totally unreasonable.

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