1.0
8 Dec 2015
Current employee, less than 1 year
San Antonio, TX
Recommend
CEO approval
Business outlook
Pros
Not many pros here. Coworkers in our training class were friendly. We all tried to keep each other going but lost half of our class within a few weeks.
Cons
Horrible treatment by "floor supervisory agents" and service desk. Incredibly disorganized organization. Trainer didn't teach much. Training class cut short to get employees out on the phones sooner. Supervisors over scheduled people to the point that some employees didn't have seats or computers and were docked as being late because of it. Headsets didn't always work with phones. Systems went down often. Horrible horrible.