Yelp training review - Sales Yelp Employee Review

2.0
24 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Focus on sales training and tactics Good for first sales job

Cons

Watched every move Micro managed and over coached

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Yelp Response
7mo
Thank you for your feedback. We're glad to hear that you found your role to be a strong starting point for your career and that you found the training to be valuable. Our management style at Yelp is very hands-on, and to some this may feel like micro-management. Our goal is to give ample support for our sales team while they learn new sales skills and practice new tactics. This sometimes includes things like dropping in on calls to assist with closing deals or managers having team check-ins multiple times per day to ensure everyone is on-track to achieve their goals. We know this approach is not for everyone, but we've created a successful and supportive environment through this strategy.

Explore other reviews about Yelp

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Collegial, collaborative work culture Remote-first culture (which has trade-offs for sure) Working on interesting problems Responsive leadership

Cons

I wish execs would prioritize regular team IRLs. They seem to be the first thing canceled whenever growth slows

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

If you love your city, it can be very fun. Remote work is helpful and you'll make great relationships with fellow community managers, who are typically wonderful people.

Cons

As others have said, upper management is extremely out of touch with reality, including the realities of small businesses post-COVID. Pay is very under market for the level of work. Values are consistently preached but only selectively honored.

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Yelp Response
1w
Thanks for sharing your experience after spending so many years on our team. We agree that connecting with your city and working alongside wonderful fellow Community Managers are some of the best parts of the role. We're also glad remote work was helpful for you. Favoritism and gossip don't align with the environment we want to create. We want everyone to feel valued and supported as a person. We also want to uplift team members who want to explore roles in other departments. We have many amazing opportunities across Yelp, and we encourage people to pursue the work they care about most. Your feedback helps us grow, and we will share your notes with our leadership team so we can keep making Yelp a better place to work. Thanks for all your hard work over the years, and we wish you the very best in your next role.
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